Terms and Condition

Welcome to Divyra. These Terms & Conditions govern your use of our website and the purchase of products from Divyra. By accessing our website or placing an order, you agree to these terms.

1. General

Divyra provides premium-quality cotton fabric suits and related products through its online store. We reserve the right to update product information, pricing, availability, and these Terms & Conditions whenever necessary.

2. Product Information

We make every effort to display product names, descriptions, colours, designs, sizes, and other product details accurately.

However, actual colours may vary slightly from the images displayed on your device due to screen settings, lighting, photography, and other factors.

Product availability may change without prior notice.

3. Pricing & Payments

All product prices displayed on our website are subject to change without prior notice.

We accept the following payment methods:

  • Cash on Delivery (COD)

  • UPI

  • Net Banking

  • Online payments through Razorpay

An order is considered confirmed after successful payment verification or confirmation of a Cash on Delivery order.

4. Order Confirmation & Cancellation

Divyra reserves the right to cancel or decline an order in certain circumstances, including product unavailability, incorrect pricing or product information, suspected fraudulent activity, or other operational reasons.

Customers should ensure that their name, phone number, email address, and delivery address are correct while placing an order.

5. Shipping & Delivery

We provide free shipping on all orders.

Orders are generally delivered within 7–8 business days. Delivery times may vary depending on the delivery location, courier services, weather conditions, public holidays, or other unforeseen circumstances.

For complete details, please refer to our Shipping Policy.

6. Returns, Exchanges & Refunds

Our return, exchange, and refund procedures are governed by our Return & Refund Policy.

Customers are requested to carefully review the applicable timelines and conditions before placing an order.

In particular:

  • Return requests must generally be raised within 3 days of receiving the order.

  • Exchange is available within 2 days in cases of damaged or incorrect/mismatched products.

  • An unboxing video may be required to verify damage, mismatch, or other product-related claims.

  • Approved refunds are processed within 3 days after the returned product is received and verified.

7. Customer Responsibilities

Customers are responsible for:

  • Providing accurate delivery and contact information.

  • Checking the product upon delivery.

  • Following the return and exchange procedure within the specified timeframe.

  • Keeping the product in its original condition when requesting a return or exchange.

  • Providing required photographs, videos, or other information when requested for verification.

8. Intellectual Property

All content available on the Divyra website, including text, images, graphics, logos, product photographs, designs, and other materials, is intended for use by Divyra and its customers.

No website content may be copied, reproduced, modified, distributed, or used commercially without prior written permission from Divyra.

9. Website Use

Customers agree not to use the website for any unlawful, fraudulent, abusive, or unauthorized purpose.

We reserve the right to restrict or terminate access to the website where necessary to protect our business, customers, website, or services.

10. Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics services, or other service providers.

These third-party services may operate under their own terms and policies. Divyra is not responsible for the independent policies or technical issues of third-party service providers.

11. Limitation of Liability

Divyra will make reasonable efforts to provide accurate information and reliable services. However, we shall not be responsible for delays, interruptions, technical issues, or circumstances beyond our reasonable control.

12. Changes to These Terms

Divyra reserves the right to modify or update these Terms & Conditions at any time. Any changes will be posted on this page.

Customers are encouraged to review this page periodically for updates.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Phone / WhatsApp: 8107711195
Email: Gauravrupani71@gmail.com

Divyra
119/519, Agarwal Farm, Mansarovar, Jaipur – 302020