Privacy Policy

At Divyra, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

  • Full name

  • Mobile number

  • Email address

  • Billing and shipping address

  • Order and transaction details

  • Product preferences and purchase history

  • Information you provide when contacting our customer support team

We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use the information collected to:

  • Process and deliver your orders.

  • Confirm and communicate about your orders.

  • Provide customer support.

  • Process payments through our payment service providers.

  • Handle returns, exchanges, and refunds.

  • Improve our products, website, and customer experience.

  • Send important updates regarding your orders or account.

  • Prevent fraudulent or unauthorized transactions.

  • Comply with applicable legal and regulatory requirements.

Where permitted, we may also use your contact information to send promotional or marketing communications. You may request to stop receiving promotional communications at any time.

3. Payment Information

Payments made through our website may be processed using third-party payment service providers such as Razorpay.

Divyra does not intentionally store your complete debit card, credit card, banking, or other sensitive payment credentials on its own servers. Payment information is handled by the relevant payment service provider according to its applicable privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and provide relevant functionality.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment processing providers

  • Shipping and courier partners

  • Website and technology service providers

  • Customer support or communication services

  • Government authorities or legal entities where required by law

These parties may receive only the information reasonably necessary to provide their services or meet legal requirements.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

Divyra is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

8. Children's Privacy

Our website is not intentionally designed to collect personal information from children. If we become aware that personal information has been provided by a child without appropriate consent, we will take reasonable steps to address the situation.

9. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

You may also contact us if you wish to stop receiving promotional communications from us.

10. Changes to This Privacy Policy

Divyra may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updated version will be published on this page with the revised information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Phone / WhatsApp: 8107711195
Email: Gauravrupani71@gmail.com

Divyra
119/519, Agarwal Farm, Mansarovar, Jaipur – 302020